A complete, progressive and tailor-made program. The training allows you to acquire the tools and skills to communicate better and improve your relationships in all areas.
- Improve your professional and personal relationships.
- Mastering his verbal and nonverbal communication.
- Handle difficult personalities and aggression.
- Prevent and resolve conflicts.
- Negotiate effectively, sell better.
- Become aware of the role of the Manager in social relations.
- Knowing the practices and behaviors of social daily management.
- Fully play your role in daily social relations.
- Mastering the behaviors of social daily management
Understand the system of social relations.
Acquire the essential legal knowledge.
Social dialogue and trade unions: rules of the game and new challenges.
Manage social relations: develop a social strategy in the face of difficult situations.
What are the practices and behaviors of day-to-day social management?
The manager’s criminal liability in the event of an offense of obstruction, discrimination or harassment.
The training is certified as a Human Resource Development Leader, ILLAFTRAIN LTD. It is an accredited training facility in Manchester, England.